Frequently Asked Questions

Everything you need to know about Milicare water filters

What makes Milicare water filters better than RO systems?

Milicare water filters use Swiss Intelligent Mineral Control (IMC®) technology that provides superior purification without wasting water. Unlike RO systems that waste 3-4 liters for every liter purified, Milicare systems achieve zero water wastage. Additionally, IMC® technology retains essential minerals like calcium and magnesium that are beneficial for health, while RO removes all minerals including the healthy ones. Our systems also prevent biofilm formation with UV-LED treatment and pressurized storage, ensuring consistently safe water.

How does Swiss IMC® (Intelligent Mineral Control) technology work?

Swiss IMC® technology is a patented filtration method that intelligently differentiates between healthy and harmful minerals. It retains beneficial minerals like calcium and magnesium while removing harmful contaminants, heavy metals, and excess dissolved solids. The technology converts calcium and magnesium into soluble forms to prevent limescale buildup, achieving mineral reduction without wasting any water - making it superior to traditional RO systems.

Does Milicare water filter waste water like RO systems?

No, Milicare water filters have zero water wastage. Traditional RO systems waste 3-4 liters of water for every 1 liter they purify, which is extremely wasteful and expensive. Our Swiss IMC® technology achieves superior purification without any water wastage, making it environmentally friendly and cost-effective. This results in 60% lower operating costs compared to RO systems.

What is the filtration process in Milicare CELEB series?

The CELEB series uses a comprehensive 9-stage filtration process: Sediment Filtration + Fine Sediment Filtration + UVC-LED + Swiss-made 5-in-1 Cartridge + UF (Ultrafiltration). The 5-in-1 cartridge includes: Particulate Filtration, Activated Carbon, IMC® technology, Fine & Microplastic Filters, and Mineral Stabilization. This combination provides complete protection against all water impurities including bacteria, viruses, heavy metals, and microplastics.

How often do I need to replace the filters?

Milicare uses Swiss-made Quick-Fit cartridges that are easy to replace. The UVC-LED has a 10,000-hour operational life (approximately 10 years). The 5-in-1 cartridge typically lasts 6-12 months depending on water quality and usage. The quick-fit design allows you to replace cartridges even without turning off the water supply, making maintenance simple and convenient.

Is the UVC-LED technology safe and effective?

Yes, absolutely. Our UVC-LED technology is NSF/ANSI 55-2019 Certified for pathogen deactivation. It uses UV light in the 200-280 nm range which ensures complete deactivation of bacteria, viruses, and other pathogens. Unlike traditional mercury UV lamps, UVC-LED has instant activation with no warmup time, operates at 24V DC for safety, uses low energy, and has a 10-year operational life. It's temperature independent and doesn't transfer heat to water.

Where are Milicare water filters manufactured?

Milicare water filters feature Swiss-made core technology and cartridges. The 5-in-1 cartridge and IMC® technology are manufactured in Switzerland, known for precision engineering and quality. The systems are designed with European styling and compact design, meeting international quality standards.

What is the installation process for under-the-sink models?

Milicare under-the-sink water purifiers are designed for easy installation. They come with a premium stainless steel faucet (auto-sensing in FX & HX models), pressure tank, and all necessary fittings. Our trained technicians handle the complete installation. The compact European design ensures it fits easily under most kitchen sinks without taking up much space.

Do Milicare filters remove fluoride and heavy metals?

Yes, the Swiss 5-in-1 cartridge with IMC® technology effectively removes harmful minerals including heavy metals like lead, arsenic, mercury, and excess fluoride. The activated carbon and specialized filters target specific contaminants while the IMC® technology ensures harmful dissolved solids are removed, all while retaining beneficial minerals.

What is the warranty on Milicare water filters?

Milicare water filters come with comprehensive warranty coverage. For specific warranty terms, coverage details, and conditions, please visit our warranty page or contact our customer service team. We stand behind the quality of our Swiss-engineered products.

How much does it cost to operate a Milicare water filter?

Operating costs for Milicare water filters are approximately 60% lower than traditional RO systems. This is because there's no water wastage, the UVC-LED uses minimal energy compared to traditional UV lamps, and the long-lasting Swiss cartridges need less frequent replacement. The only recurring costs are cartridge replacements every 6-12 months and minimal electricity for the UVC-LED system.

Can Milicare filters handle hard water?

Yes, Milicare filters are specifically designed to handle hard water. The patented Swiss Mineral Stabilization technology converts calcium and magnesium into soluble forms to prevent limescale formation. The DuoBlend Technology provides a bypass function with seven settings, allowing you to adjust the mineral content based on your water hardness and taste preferences.

Are Milicare water filters suitable for Indian water conditions?

Absolutely. Milicare water filters are specifically designed for Indian water conditions which often have high TDS, hardness, bacterial contamination, and various impurities. The comprehensive 9-stage filtration with Swiss IMC® technology, UVC-LED, and ultrafiltration effectively handles all common water quality issues found across India, from municipal water to borewell water.

How is Milicare different from Kent, Aquaguard, or Pureit?

Unlike traditional brands that primarily use RO technology with water wastage, Milicare uses Swiss IMC® technology with zero water wastage. We retain essential minerals while other RO systems remove all minerals (some brands add them back artificially). Our UVC-LED technology has a 10-year life vs 1-2 years for traditional UV lamps. The Swiss-made cartridges offer superior quality and longer life. Most importantly, our operating costs are 60% lower due to no water wastage and efficient design.

Does the water taste different from RO water?

Yes, Milicare water tastes naturally better than RO water. RO removes all minerals making water taste flat or slightly acidic. Milicare retains healthy minerals like calcium and magnesium which give water its natural taste and are beneficial for health. The DuoBlend Technology with 7 settings allows you to customize the mineral content to your taste preference, giving you control over your drinking water's flavor and mineral content.

Still have questions?

Our team is here to help you choose the perfect water purification system for your needs.